The boardroom questions behind an AI investment

AI investment should be judged by operating results rather than the size of the technology budget. Executives need to know whether tools reduce delivery time, improve quality, protect customer data and create recurring revenue. Training and governance are just as important as software access.\n\nThe cautious outlook from global technology services firms shows that clients may experiment while delaying large transformation contracts. Leaders must therefore decide what to scale, what to stop and how to measure value.\n\nCEO Frontline will examine AI through strategy, workforce change, risk and customer evidence.